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# Time to Restore Service

From incident detection to full customer recovery

Total duration from incident detection to full customer recovery. Includes rollback or fix deployment. Critical for user trust and contract compliance.

## Related terms

Incident recovery time

[‹ Time to Market](/glossary/time-to-market)[Tool Activity Data ›](/glossary/tool-activity-data)

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See the 5 levels, from human-only to fully autonomous agents, and what moving up is worth.

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