The new transaction layer for IT outsourcing

Sell software delivery, not engineering hours

When agents write the code, hours stop measuring value. Pensero scores delivery, so your firm can price and bill it.

BeforeNow

The man-hour is dead

The Delivery Point™ is the new currency of outsourcing

Chart of work split between humans, AI-assisted engineers and agents over 2 quarters, with cost per delivery point falling

# client-delivery

VC

Varrow CTO
@Pensero what did the vendor deliver this period?

Pensero App

45,486 points this period, 54% at level 4 and above.

Level 4+ · 54%Below · 46%

Varrow Migration AgentRunning

Pull request #4291Merged

Add workspace setup to self-serve onboarding

12 files · +284 −92

Scored by Pensero10.0 pts

The delivery point already measures engineering teams at 200+ organizations

The Delivery Point™

One unit of finished work, scored by size and difficulty, the same way for humans, vendors and agents.

  • Nothing is out of scope

    PRs, reviews, tickets, docs and agent sessions all count.

  • Understood, not counted

    Agents read each task. Humans disagree with under 0.5%.

  • Normalized at scale

    The same change earns the same points in any stack.

  • Gaming does not pay

    Scores the task, not the person. Duplicates earn zero.

The work item "Add workspace setup to self-serve onboarding" with its activities and delivery points. Its item delivery is 10.0: magnitude Large • 5.0, complexity Medium • 2.0.

A small fix is 3 points, a cross-system feature 24. Points measure contribution, not price: your firm sets the price per point.

Scored at scale. One point means the same everywhere.

organizations benchmarked
200+
developers measured
6,000+
PRs and tickets scored
2M+
data points scored
10M

Pensero, Sep 2026.

Bill by the hour, and every agent shrinks your invoice

Agents finish the job in fewer hours, so a firm that bills by the hour earns less as it gets better at AI.

See how a point is scored →

Before

Timesheet

Sell a prepaid block of hours

  • Week 180 h
  • Week 280 h
  • Week 380 h
  • Week 480 h
  • Agents? h

The timesheet shows 320 h. Who did the work, a human or an agent? Unknown.

Now

Delivery points

Scored by Pensero

  • Pull request #4291PR · Customer PortalMerged10.0 pts
  • Recalculate ETAs when a route changesPR · Route Optimisation4.0 pts
  • Carrier rate engine RFCDocument · Billing and Claims3.0 pts

Sell prepaid delivery estimates17.0 pts

  • Humans, 7.0 pts
  • Agents, 10.0 pts
Compare hours with delivery points sold
Selling hours compared with selling delivery points
BeforeNow
QuoteHours at a ratePoints at a price per point
TrackingTimesheets, after the factScored when work is accepted
With agentsNo hours, so no unitThe same unit as humans
Client seesHours, not what shippedWho shipped what, at what quality
ResultA quote nobody can defendA quote checked line by line

Five things your firm can do with a neutral score

Each is hard to offer today, because a client has little reason to trust a number its vendor produced.

See how it works →
  • Quote per delivery point

    A neutral score both sides trust, so outcome pricing becomes possible.

  • Prove the transformation

    Show week by week how much of the client’s work moved onto agents.

  • Show the work as it happens

    Scope, progress and the mix of humans and agents, while the project runs.

  • Sell the assessment itself

    Measure engineers before and after a Claude Code or Copilot rollout, and price it.

  • Defend your margin

    See AI spend per point by client, team and model, before it reaches the P&L.

Integration is one step. Connect the client’s systems.

Pensero reads the tools the teams already use, in the cloud or on-prem. The teams change nothing.

Explore all integrations →
  • GitHub
  • GitLab
  • Bitbucket
  • Azure DevOps
  • GitHub Copilot
  • Cursor
  • Claude Code
  • Gemini Code Assist
  • OpenAI Codex
  • LiteLLM
  • Devin
  • SonarQube
  • Jira
  • Linear
  • YouTrack
  • GitHub Projects
  • Confluence
  • Notion
  • Google Drive
  • Slack
  • Microsoft Teams
  • Google Chat
  • Google Calendar
  • Microsoft 365 Calendar
  • Okta

We run on it

“We moved our own team from Level 2 to Level 4. Same team, same cost, about 3x the output.”
Dave GarciaCo-founder and Co-CEO, Pensero
Find your level →
Pensero engineering, 12 engineers, bots excluded, Jul 3 to Sep 30, 2026. Benchmark of 200+ organizations.

A 1,500-engineer client delivered 37% more work. It took 3 months.

A US conglomerate with 53 organizations had never compared them on one scale. Pensero gave all 53 the same unit.

Customer result

A 1,500-engineer enterprise, 3 months after Pensero

US conglomerate · 1,500 engineers · 53 entities · 3 months with Pensero

more work delivered
+37%
more per engineer
+35%
more code written by AI
2.5x

Pensero client data · 156.3K delivery points · 11.2 points per engineer per week · 45% AI-written code.

A power utility was told six months. Its consultancy quoted delivery points instead.

A Spanish technology consultancy priced a lead and offer platform for a European power utility per delivery point, with a first release planned in one month. Pensero scores the work as it ships.

Director of software engineeringTechnology consultancy, Spain

Become a partner →

More teams measuring delivery with Pensero

Explore the customer stories behind these reported results.

View all customers →

25% more velocity per engineer, 120+ hours saved every month

Nick TraylorHead of Engineering at Stord
Read story →

4x faster delivery with human and agent teams, 80% fewer defects

Andrew EyeCEO and Founder at ClosedLoop
Read story →

2.5x delivery points per engineer in the first quarter, quality held

Justin NguyenDirector of Engineering
Read story →

140% more delivery and 39% shorter cycle time, with rework down from 2.4% to 2.1%

Raul GómezVP of Technology
Read story →

Ready for your client’s security review

Pensero reads the client’s systems with read access only and runs where the client needs it to.

See the Pensero trust center →
  • SOC 2 Type II

    GDPR compliant and HIPAA aligned.

    • Secured by Sprinto: SOC 2Type II
    • Secured by Sprinto: GDPRCompliant
    • Secured by Sprinto: HIPAACompliant
  • SAML SSO and SCIM

    Audit logs and 24/7 monitoring.

  • Cloud, on-premise or hybrid

    Pensero Cloud, an EU deployment or the client’s own cloud account.

  • Configurable retention

    Custom APIs, MCP access and a contractual SLA.

Questions from partner firms

What is Pensero?

Pensero scores software delivery in one unit, the delivery point, for humans, vendors and agents. Firms use it to quote, evidence and bill their work, and clients use it to compare every vendor on one scale.

What is a delivery point?

One unit of finished work, scored by size and difficulty: points = magnitude × complexity. Every point traces back to the pull request and ticket behind it.

How does Pensero score a task?

Magnitude runs from XXS (0.15) to XL (8), and complexity from 1.0 to 3.0 across code, system design, delivery, communication and ownership. The scale is calibrated on 2M+ pull requests and tickets from 200+ organizations.

Who sets the price per delivery point?

Your firm does. The delivery point measures contribution, not price, so each provider quotes its own price per point and competes on price, quality and reliability.

How does my firm quote and get paid?

You quote in points and a price per point. Pensero scores the work as it ships and shows the client the evidence, and you bill the accepted points.

What does the client see?

One unit across every vendor and its own teams. The client compares your delivery points, quality and rework with any other provider at the same price per point, in the same report.

Does Pensero deliver the work?

No. Your firm delivers the work with its humans and agents. Pensero only measures it, so no vendor grades its own work.

Can a team game the score?

Gaming does not pay: Pensero scores the task, not the person. Boilerplate, reverts and duplicates earn zero.

Does Pensero monitor individual engineers?

No. Pensero scores the task and reports by team, vendor, agent and type of work. The client sees what was delivered and at what quality.

What does Pensero need from the client?

Read access to the systems the teams already use: GitHub, GitLab, Jira, Linear, Copilot, Cursor, Claude Code and Devin, including contractors with repo access. Nobody changes how they work.

Where does Pensero run at the client?

In Pensero Cloud, in an EU-based deployment, in the client’s own cloud account or on-premises. Integration is one step: connect the systems.

Is the marketplace live?

Measurement is live today: scoring, evidence and the benchmark. Proposal evaluation, contracting and settlement on the marketplace are in build.